Shows that you are not yet logged into your profile. Shows your device is connected and recognised. Once your device is connected, you will notice some changes to the Naviextras Toolbox window, as shown below: You will also see a small dialog window which pops up showing that a device has been connected, as shown below. You will see the USB storage in use screen, indicating that the HX-1 is connected to your PC (1 below). You will be prompted to confirm your action. To complete the connection, tap the Turn on USB storage button (1). You are not signed in at this point in timeĬonnect the HX-1 to your PC. You will see a screen similar to that shown below (screenshot has been clipped to show relevant information): Start the Naviextras Toolbox software on your PC. You can create your own profile / account on the Naviextras website, or you can create your profile within the Naviextras Toolbox program. You can get the Naviextras Toolbox software from the Naviextras website:Ĭreate a Naviextras account if you do not already have one. You will need to download and install the Naviextras Toolbox program on your Windows PC. Naviextras is the company who provides the street mapping which is installed on the HX-1 Navigator. To perform updates to the Drive mode maps on the HX-1 Navigator, follow the steps below. Alternately, please register a new account.HX-1 - How do I perform updates using Naviextras Toolbox PC software? If no record is located, you will be prompted to provide a different e-mail address. If an account does exist, an e-mail with a reminder of your username and a link to reset your password will be sent to the e-mail address on record. Use the "Forgot username or password" function to determine if a user account exists for you. How do I obtain my login information if I have forgotten it? This is my first time in a while logging in to. The e-mail address used for login must match this account. To log in to, you must have a user account in our database. Which e-mail address should I enter to log in?. Please also check your spam folder, in case the e-mail should arrive there. Usually an e-mail will arrive within a few minutes. 
Please use the "Forgotten username or password" link to reset your password. How do I reset my password if I have forgotten it?.
Please choose a different username that is unique to you. The username I entered is not available.
Please note that if your device model is not listed, it is not supported. You will also be asked to choose a device. You will be asked to provide your name, e-mail address, a unique username and password, as well as your country of residence, for invoicing purposes. You can register a new account by clicking on Log in or register at the top of the website. This will allow us to provide you with assistance and information that is specific to you.
In order to contact our Customer Care, please log in or register an account first.
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